Registration & Getting Started

REGISTRATION & GETTING STARTEDHow do I add an address if I didn't fill it in during initial registration?

You can add an address in three ways:

• During Registration — After email verification and creating a password, the Personal Information & Address page appears. You can fill it in right away or skip it for now.

  

• Through the Profile Page — If not filled in during registration, you can add an address anytime via the Profile menu.

  

• When Registering for a Campaign — If the campaign provides samples, you can fill in your address in the Sample & Shipping section.

REGISTRATION & GETTING STARTEDWhat's the difference between the "Register as Creator" and "Register Now" buttons?

• Register Now — Directs you to choose an account type first:
  • Creator — KOL, affiliate, community member, media, or store.
  • Agency/Community — For agencies or community leaders.
• Register as Creator — Goes directly to creator account registration, without an account type selection.

REGISTRATION & GETTING STARTEDI already filled in my date of birth but accidentally closed the browser. Is my data saved?

No. If the tab is closed before the process is complete, the data will be reset.

• Click the verification link in the email again to restart from the password setup step.
• If the verification link has expired, you'll need to register again from the start.

REGISTRATION & GETTING STARTEDWhat if I'm not yet 18 years old?

Accounts must be registered in accordance with the applicable age policy (minimum 18 years old). Make sure the account owner's data meets this requirement.

REGISTRATION & GETTING STARTEDWhat should I do if I stop at the personal information and address step?

It's best to continue until registration is complete. Progress is not saved if left midway.

REGISTRATION & GETTING STARTEDHow long does registration take?

About 3–5 minutes from start to finish.

REGISTRATION & GETTING STARTEDWhat should I do if I can't register a new account?

Try the following steps:

• Use a different email.
• Clear your browser cache.
• Use a different browser.

REGISTRATION & GETTING STARTEDWhat should I do if my district or postal code doesn't available?

If the required subdistrict or postal code is not available when entering your address, please contact our Customer Care team so we can add it to the system.