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Step-by-step guides and answers to the questions Gro creators ask most.
INFORMATION
Quick answers to the questions creators ask most.
Submitting Tasks
SUBMITTING TASKSHow do I check the status of a task submission?
You can check your task submission status through My Campaigns → Approved tab → Details → Tasks tab.
In the Tasks tab, you can view your submission status: Approved / Rejected / Under Review.
SUBMITTING TASKSHow do I update the task submission status?
The page updates automatically. You can also refresh the page to see the latest update.
SUBMITTING TASKSHow do I submit more than one document or task?
Click "Submit New Video Script / Video Draft / Result Tracking (Content Link)" based on the task type to submit additional documents.
SUBMITTING TASKSHow do I find out why a link-type task was rejected?
You can view the rejection reason through My Campaigns → Approved tab → Details → Tasks tab. The rejection reason will be displayed in the Admin Notes section.
SUBMITTING TASKSWhat should I do if my task status is "Pending Review"?
Pending Review means your task has been submitted and is being checked by the admin.
- If it's approved or rejected, you'll receive a notification via email.
- Check the status periodically at My Campaign → Approved tab.
- While waiting, you can still submit other tasks (if needed).
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