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Step-by-step guides for Gro creators.
7. Tracking Product Samples
Step 1 — Check Logistics Information
Section titled “Step 1 — Check Logistics Information”Once a sample is processed, you can view the shipping progress on the Product Sample Information page:
- On Laptop/PC: My Campaigns → Approved tab → View Product Samples
- On Mobile: Profile → My Campaigns → Approved tab → View Product Samples
Step 2 — Track Logistics Progress
Section titled “Step 2 — Track Logistics Progress”Sample shipping progress can be tracked through the logistics courier, with statuses such as:
- Awaiting Sample Processing — the sample has not been shipped yet.
- Product In Delivery — the sample is being shipped (use the tracking number to track it).
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